Location: Clark
Work Arrangement: Hybrid
Shift: 7AM - 4PM
Salary Range: Competitive
At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, Philippines, South Africa, and South America, supporting our global clients in the accounting industry.
As a Travel Specialist, you will deliver extraordinary customer service and support to corporate travelers, including executives, team members, and clients. In this dynamic hybrid role based in Clark, you will expertly coordinate domestic and international travel arrangements—spanning flights, land transportation, hotel accommodations, visa applications, and travel insurance—while ensuring strict adherence to company travel policies and Service Level Agreements.
Comprehensive Travel Coordination: Map out and manage comprehensive domestic and international travel itineraries for employees, executives, and clients, ensuring all bookings match individual needs and expectations.
Consultative Support & Itinerary Design: Provide consultative guidance throughout the booking process, using creative problem-solving to secure the best logical air, land, and lodging options in compliance with corporate travel policies.
Service Level & Process Management: Process all travel requests accurately and promptly in accordance with established Service Level Agreements (SLAs), maintaining deep knowledge of approvals, forms, and corporate policies.
GDS & Booking Tool Utilization: Leverage global distribution systems (GDS) and non-GDS booking tools to manage complex multi-country requests and secure optimal travel logistics.
Post-Trip Care & Stakeholder Liaison: Deliver attentive post-trip follow-up and support while effectively coordinating across departments and external stakeholders.
The Experience: Minimum 1 year of proven professional experience in managing corporate travel, with expertise in both domestic and international bookings and handling complex requests; multi-country experience is a distinct advantage.
The Credentials: Bachelor’s degree in a 4-year travel or business-related course.
Technical Mastery: Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) and hands-on experience using GDS and non-GDS booking tools.
The Mindset: Strong interpersonal and problem-solving skills, capable of multitasking, working independently or as part of a team, and maintaining exceptional organization and time management under deadlines.
Communication Prowess: Excellent verbal and written English communication skills with strong reporting capabilities and the ability to navigate challenging customer service situations with composure.
Time for You: Enjoy 21 Total Annual Service Incentive Leaves, flexible to use for travel, emergencies, or anything you may need for your "Me time."
Tenure Recognition Program: Celebrate your milestones with us; on your 2nd year, choose between a cash reward or one free HMO dependent.
Health & Security: Comprehensive HMO and Life Insurance coverage from day one.
Work-Life Balance: Consistent day shift schedule (7:00 AM – 4:00 PM) structured to support a healthy work-life balance.
Career Growth: Opportunities to build a specialized career in global corporate travel management within a supportive international organization.
Hub & Office Amenities: Modern, collaborative hub environment in Clark tailored for productive hybrid work and team engagement.
| The best Health and Insurance Plan (up to 50k maternity benefits; enroll your dependents, parents, or common-law partner) | Enjoy your Tenure Recognition Program with additional free HMO dependent or Cash incentives | ||
| An Annual Performance Review with Salary Increase | Logging off on time for you to enjoy more personal time | ||
| International career growth and connections | Access to certifications and courses from Ab2 Institute of Accounting | ||
| Unlimited cash incentives for hired referrals | 20%-night differential and non-taxed allowances | ||
| Having weekends off and taking up to 21 paid leave days | A family-first culture and work-life fulfilment | ||
| 20+ options of free coffee and chocolate drinks | Billiards, table tennis, or foosball in our breakout room | ||
| Exclusive TOA merchandise and fun onsite activities | Healthy workplace near residences, malls, restaurants, and sports hubs |
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We passionately embrace diversity and inclusion in all aspects of our organization. We believe by fostering an environment that values and celebrates individuals from diverse backgrounds, we unlock innovation, drive creativity, and amplify our ability to serve our customers and communities with excellence.
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