CAAS Energy Land - Owner Relations Support
Location: Manila, Philippines
Work Arrangement: Hybrid, Full-time
Shift: Monday – Friday | 9:00 PM – 6:00 AM PHT
Unlock Your Potential!
At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and the Philippines, supporting our global clients across the accounting, finance, and professional services industries.
We are seeking a deadline-driven, proactive CAAS Energy Land - Owner Relations Support professional to join our Client Accounting and Advisory Services (CAAS) team. You will deliver comprehensive administrative support to North American Energy and Land Administration teams—managing owner communications, tracking owner relations logs, and organizing land documentation with precision.
Your Impact
Owner Communications & Inquiry Support: Monitor shared email inboxes and voicemail channels, draft timely responses to land and mineral owner inquiries, and handle softphone communications using platforms like Microsoft Teams and Zoom.
Owner Relations Logging & Tracking: Perform accurate data entry to maintain Owner Relations Logs in Microsoft Excel, tracking response times, open action items, and outstanding client tasks.
Document Management & Archiving: Organize online mail folders, standardize file naming for scanned land documents, and manage digital filing structures in SharePoint and Adobe Acrobat.
Land Administration Operations: Support the Land Administration Team with daily operational tasks, wrap up loose ends promptly, adhere to strict deadlines, and maintain daily timesheets.
What You Bring
The Experience: 1 to 2 years of recent office or customer service experience; experience within the energy, oil & gas, real estate, or land administration industries is a strong plus.
Software Competency: High proficiency with Microsoft Office (advanced Excel skills), Adobe Acrobat, SharePoint, and softphone/communication platforms (Teams, Zoom). Ability to adapt quickly to new client platforms.
Core Competencies: Strong written, verbal, and interpersonal English communication; excellent organizational and multi-tasking abilities in fast-paced environments; strong attention to detail; and a positive, collaborative mindset.
Education: No specific degree or licensure required.
Why You’ll Love It Here
We believe in rewarding high achievers with a work environment that fuels both professional growth and personal well-being.
Time for You: Enjoy 21 Total Annual Service Incentive Leaves, flexible to use for travel, emergencies, or anything you may need for your “Me time.”
Tenure Recognition Program: Celebrate your milestones with us; on your 2nd year, choose between a cash reward or one free HMO dependent.
Health & Security: Comprehensive HMO and Life Insurance coverage from day one.
Hybrid Work Flexibility: Combine the collaboration of in-office work in Manila with the convenience of working from home.
US Energy Sector Career Pathway: Build specialized administrative expertise in land management, mineral owner relations, and CAAS operations alongside leading international industry experts.
| The best Health and Insurance Plan (up to 50k maternity benefits; enroll your dependents, parents, or common-law partner) | Enjoy your Tenure Recognition Program with additional free HMO dependent or Cash incentives | ||
| An Annual Performance Review with Salary Increase | Logging off on time for you to enjoy more personal time | ||
| International career growth and connections | Access to certifications and courses from Ab2 Institute of Accounting | ||
| Unlimited cash incentives for hired referrals | 20%-night differential and non-taxed allowances | ||
| Having weekends off and taking up to 21 paid leave days | A family-first culture and work-life fulfilment | ||
| 20+ options of free coffee and chocolate drinks | Billiards, table tennis, or foosball in our breakout room | ||
| Exclusive TOA merchandise and fun onsite activities | Healthy workplace near residences, malls, restaurants, and sports hubs |
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We passionately embrace diversity and inclusion in all aspects of our organization. We believe by fostering an environment that values and celebrates individuals from diverse backgrounds, we unlock innovation, drive creativity, and amplify our ability to serve our customers and communities with excellence.
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