Account Manager

Account Manager

Location: United States | Office Location : Dallas, Fort Worth, Texas Work Arrangement: Remote Shift: Day Shift Salary Range: Competitive

Unlock Your Potential!

At TOA Global, we empower accounting firms across the globe to thrive by matching exceptional offshore talent with industry-leading clients. We offer a dynamic, supportive environment where professionals can build rewarding, long-term global careers while delivering extraordinary results.

As an Account Manager, you will manage and grow an assigned portfolio of North American accounting firms, helping them expand through TOA Global's range of talent and learning solutions. You will provide dependable service delivery, relationship support, and partnership advisory across your book, working closely with clients to keep the right people in the right roles so firms can grow their practices and serve more of their own clients. This role is suited to an account management professional who brings a strong understanding of client relationship management and is ready to take ownership of client relationships within a supportive, fast-paced team.

Your Impact

• Portfolio Growth: Drive relationship-based selling by maintaining regular client contact, sharing updates on market conditions, and upselling products and services across client departments.

• Account Retention: Manage client retention by identifying resignations to activate replacements promptly and implementing strategies to prevent client disengagement.

• External Client Engagement: Build strong relationships with assigned clients who have validated growth opportunities, ensuring every interaction adds value and maximizes outcomes.

• Internal Collaboration: Leverage internal team relationships to identify insights, share business trends, and contribute to plans that address client business needs.

• Culture & Values: Live and breathe company values, bring energy and solutions-focused execution to the team, and demonstrate adaptability to continuous improvement.

What You Bring

• The Experience: 3+ years in account management, customer success, or client relationship management, with demonstrated experience in relationship-based account management and working with offshore/global service models.

• The Credentials: Proven track record in managing enterprise client relationships and generating sales through upselling and cross-selling.

• Technical Mastery: High proficiency with CRM platforms and the ability to pick up internal management systems quickly and efficiently.

• The Mindset: Solutions-oriented, highly organized, and pragmatic with strong time management, sound decision-making abilities, and a willingness to travel domestically and internationally as needed.

• Communication Prowess: Excellent communication skills, strong customer service focus, and the ability to build seamless internal and external partnerships.

Why You’ll Love It Here

• Comprehensive Health Coverage – Choose between PPO or HDHP Plans

• Generous Paid Time Off – Enjoy 21 days of PTO each year to recharge and focus on what matters most

• Work-Life Balance – Celebrate with 13 Paid Holidays annually

• Peace of Mind – Short- and Long-Term Disability Benefits provided at no cost to you

• Career Growth: Opportunities for continuous learning, skill enhancement, and professional advancement within a growing global organization.