CAAS Energy Land - Owner Relations Support

US Junior Admin and Client Services (Energy Land - Owner Relations Support)

Location: Manila
Work Arrangement: Hybrid, Full-time
Shift: Monday – Friday | 9:00 PM – 6:00 AM PHT
Salary Range: Php 52,000 – Php 59,000

Unlock Your Potential! 

At TOA Global, we are passionate about helping professionals thrive in their careers, businesses, and communities. With a global presence spanning Australia, New Zealand, North America, and the Philippines, we empower accounting and business professionals by providing world-class opportunities and support. 

As a US Junior Admin and Client Services (Energy Land - Owner Relations Support), you are the engine of our growth. This role is designed for a high-energy, results-driven individual who excels at independently managing high-volume U.S. oil and gas owner communications and administrative workflows. You won't just be performing daily tasks; you will be driving seamless client relations, navigating complex land and royalty inquiries, and providing strategic administrative support. 

Your Impact 

• Owner Relations & Inquiries: Independently handle high-volume owner communications, resolving royalty payment inquiries, suspense accounts, release requirements, and tax-document (1099) questions. 

• Ownership & Division Orders: Review, process, and maintain records related to Division Orders, ownership changes, transfers, owner-update forms, and supporting documentation. 

• Cross-Functional Collaboration: Coordinate directly with Accounting, Compliance, Revenue, Land, and Division Order teams to resolve complex or escalated owner issues. 

• CRM & Record Maintenance: Maintain meticulous documentation, including updating CRM records, call logs, case notes, and follow-up tracking. 

• Culture & Growth: Contribute positively to our vibrant team culture, participating in training and initiatives that drive both individual and collective success. 

What You Bring 

• The Experience: At least 2 years of direct U.S. oil and gas owner relations experience, with a proven track record of handling high-volume owner inquiries through resolution. 

• Technical Proficiency: Experience maintaining CRM records, call logs, and case management systems; exposure to 1099/tax-document processing systems. 

• The Mindset: A self-motivated, highly organized, and detail-oriented professional who thrives under pressure and excels at solving complex operational issues. 

• Communication Prowess: Excellent verbal and written English communication skills, with the ability to manage complex or escalated owner communications with empathy and professionalism. 

• Niche Knowledge: Strong understanding of Division Orders, ownership records, royalty payments, suspense accounts, and ownership transfer procedures within the U.S. oil and gas sector. 

Why You’ll Love It Here 

We believe in rewarding high achievers with a work environment that fuels both professional growth and personal well-being. 

• Time for You: Enjoy 21 Total Annual Service Incentive Leaves, flexible to use for travel, emergencies, or anything you may need for your “Me time.” 

• Tenure Recognition Program: Celebrate your milestones with us; on your 2nd year, choose between a cash reward or one free HMO dependent. 

• Health & Security: Comprehensive HMO and Life Insurance coverage from day one. 

• Global Exposure: Gain world-class experience working with international clients and cross-border teams. 

• Wealth & Growth: Competitive salary with performance-based reviews and clear career advancement paths. 

• Work-Life Harmony: Enjoy a predictable schedule that provides stability and balance. 

• The Hub Experience: Work in a modern facility designed to foster a high-performance culture with premium tools and support.