US Administration Assistant

US Administration Assistant

Location: Clark, Cebu, Manila, or Tarlac, Philippines

Shift: Monday – Friday | 9:00 PM – 6:00 AM PHT

Salary Range: Php 37,000 – Php 52,000

Unlock Your Potential!

At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and the Philippines, supporting our global clients in the accounting industry.

As a US Administration Assistant, you are the operational backbone of a fast-paced North American accounting firm. This role is designed for a highly organized professional who can manage the high-pressure demands of the US tax and accounting calendar. You won’t just be managing a calendar; you will be the gatekeeper of efficiency—handling sensitive information, facilitating client onboarding, and ensuring that every compliance deadline is met with absolute precision.

Your Impact

• Strategic Calendar & Communication Management: Act as the primary point of contact for internal and external stakeholders. Manage complex schedules, organize high-level meetings, and draft precise professional correspondence to ensure the client’s office runs seamlessly.

• Onboarding & Compliance Specialization: Manage the logistics of client intake and onboarding events. Assist with critical compliance tasks, such as managing W-9 forms and 1099 filings, and ensure all client documentation is prepared and filed according to firm standards.

• Information & Document Architecture: Handle confidential and sensitive information with the highest level of integrity. Prepare reports, presentations, and client proposals, maintaining a pristine digital filing system that supports the overall efficiency of the firm.

• Operational Efficiency Leadership: Oversee incoming correspondence and prioritize urgent requests to ensure key initiatives and deliverables stay on track. Track Key Performance Indicators (KPIs) and provide proactive solutions for managing operational workflows and enhancing client engagement.

• Client Service Excellence: Address client inquiries promptly and offer outstanding problem-solving support. Whether coordinating special projects or managing day-to-day office duties, your goal is to uphold the company’s standards and enhance the client experience.

What You Bring

• The Experience: Minimum of 2 years’ administrative experience specifically within a U.S. accounting firm. You have direct exposure to workflow support and the management of complex compliance documentation.

• Technical Mastery: Familiarity with industry-standard practice management systems such as Thomson Reuters, CCH, or similar platforms. You are proficient in the Microsoft Office suite and have a strong understanding of US-specific administrative requirements.

• The Mindset: A proactive self-starter with exceptional attention to detail and strong English communication skills. You are a natural at multitasking and can manage high-priority projects independently while maintaining professional composure.

Why You’ll Love It Here

We believe in rewarding high achievers with a work environment that fuels both professional growth and personal well-being.

• Time for You: Enjoy 21 Total Annual Service Incentive Leaves, flexible to use for travel, emergencies, or anything you may need for your "Me time."

• Tenure Recognition Program: Celebrate your milestones with us; on your 2nd year, choose between a cash reward or one free HMO dependent.

• Health & Security: Comprehensive HMO and Life Insurance coverage from day one.

• Onsite Stability: Enjoy a stable Monday to Friday night shift schedule with the consistency and security of a dedicated onsite work arrangement.

• The Hub Experience: For your office days, work from our state-of-the-art facility featuring custom workstations, collaborative breakout and game areas, and an in-house cafe bar serving over 20 varieties of free premium drinks.