Roster Clerk
Location: Clark, Philippines
Work Arrangement: Onsite, Full-time
Shift: Monday – Friday | 7:00 AM – 4:00 PM PHT
Salary Range: Php 32,000 – Php 37,000
Unlock Your Potential!
At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and the Philippines, supporting our global clients in the accounting and community care industries.
As a Roster Clerk, you will work closely with the client to manage the logistics of care delivery. This role is vital for ensuring that community members receive quality, cost-effective care that empowers them to maintain their independence in their homes.
Your Impact
Service Optimization: Ensure the provision of the most effective systems for delivering services to customers.
Empowering Care: Coordinate care schedules that enable customers to live independently in the community of their choice.
Workforce Support: Support the attraction and retention of caring, competent, and motivated employees.
Skill Development: Help grow the skill levels of the team to ensure they are motivated to deliver services.
What You Bring
The Experience: Prior experience in a rostering position or a solid understanding of the disability, aged care, and community health sectors.
Technical Literacy: Strong skills in Microsoft Office and Procura.
Sector Knowledge: An understanding of the Consumer Directed Care model and community care program guidelines.
Soft Skills: Strong interpersonal, communication, and negotiation skills, paired with a client-focused attitude.
Operational Excellence: The ability to work accurately in a fast-paced environment, multi-task, and prioritize workloads effectively.
Problem Solving: Demonstrated ability to solve problems and maintain credibility within leadership teams.
Personal Attributes: Positive energy, resilience, and a high attention to detail.
Desirable Credentials: Certificate III/IV in Community Service/Aged and Disability, experience with "best practice" organizations, and a valid Driver's License.
Why You'll Love It Here
We believe in rewarding high achievers with a work environment that fuels both professional growth and personal well-being.
Meaningful Work: Play a direct role in improving the lives of individuals within the community care sector.
Stability: Enjoy a consistent 7:00 AM to 4:00 PM schedule that respects your work-life balance.
Global Community: Be part of a diverse, global organization dedicated to excellence and empowerment.
The Hub Experience: Work from our modern Clark facility, a collaborative space built for professional success.
| The best Health and Insurance Plan (up to 50k maternity benefits; enroll your dependents, parents, or common-law partner) | Enjoy your Tenure Recognition Program with additional free HMO dependent or Cash incentives | ||
| An Annual Performance Review with Salary Increase | Logging off on time for you to enjoy more personal time | ||
| International career growth and connections | Access to certifications and courses from Ab2 Institute of Accounting | ||
| Unlimited cash incentives for hired referrals | 20%-night differential and non-taxed allowances | ||
| Having weekends off and taking up to 21 paid leave days | A family-first culture and work-life fulfilment | ||
| 20+ options of free coffee and chocolate drinks | Billiards, table tennis, or foosball in our breakout room | ||
| Exclusive TOA merchandise and fun onsite activities | Healthy workplace near residences, malls, restaurants, and sports hubs |
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We passionately embrace diversity and inclusion in all aspects of our organization. We believe by fostering an environment that values and celebrates individuals from diverse backgrounds, we unlock innovation, drive creativity, and amplify our ability to serve our customers and communities with excellence.
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