Accounts Support | Payroll, Accounts Payable & Bank Reconciliations

Accounts Support

Location: Philippines

Work Arrangement: Remote, Full-time

Shift: Monday – Friday | 7:00 AM – 4:00 PM PHT

Unlock Your Potential!

At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and the Philippines, supporting our global clients in the accounting industry. 

As an Accounts Support professional, you are the operational engine driving payroll and transaction integrity for the fast-paced Australian retail sector. This role is purpose-built for an accounting clerk who understands the nuances of workforce management and cloud-based accounting platforms. Operating in a fully remote setup, you won't just process numbers; you will ensure compliance with strict labor frameworks, manage cash flow touchpoints, and serve as a reliable anchor for retail staff inquiries.

Your Impact

• End-to-End Payroll Management: Process comprehensive payroll for retail staff, taking full accountability for compliance with Australian Fair Work awards and superannuation obligations.

• WFM & Systems Optimization: Utilize specialized workforce management and cloud accounting platforms—specifically Tanda and Xero—to track hours, verify roster data, and streamline disbursement workflows.

• Banking & Ledger Integrity: Perform daily bank reconciliations across multiple merchant accounts and bank statements, ensuring retail sales and digital transactions match system records perfectly.

• Accounts Payable Oversight: Support the Accounts Payable lifecycle by verifying, coding, and processing supplier invoices to ensure payments are executed seamlessly and on schedule.

• Employee Relations & Data Security: Act as the primary, professional point of contact for employee payroll queries. Maintain strict confidentiality over all sensitive payroll and banking data within a remote workspace.

What You Bring

• The Experience: At least 3 years of dedicated experience supporting Australian accounting workflows, preferably with exposure to the retail industry or multi-site payroll networks.

• Technical Software Mastery: Practical experience using Xero and Tanda for time tracking and payroll processing is preferred, alongside strong Microsoft Excel and Outlook skills.

• Regulatory Awareness: A solid baseline understanding of Australian Fair Work awards, retail industry pay rates, and superannuation guidelines.

• The Mindset: A highly organized, detail-oriented professional who maintains a high degree of accuracy under tight payroll deadlines while working independently in a home-based environment.

• Communication Prowess: Clear, empathetic, and professional verbal and written English communication skills to effectively handle staff and supplier inquiries.

Why You’ll Love It Here

We believe in rewarding high achievers with a work environment that fuels both professional growth and personal well-being.

• Time for You: Enjoy 21 Total Annual Service Incentive Leaves, flexible to use for travel, emergencies, or anything you may need for your "Me time."

• Tenure Recognition Program: Celebrate your milestones with us; on your 2nd year, choose between a cash reward or one free HMO dependent.

• Health & Security: Comprehensive HMO and Life Insurance coverage from day one.

• Professional Development Pathways: Access to structured training, technical learning opportunities, and a clear competency framework that supports your growth from accounts support into senior payroll or accounting tracks.

• Remote Work Flexibility: Enjoy the benefits of a full-time remote arrangement with a consistent dayshift schedule, enabling you to maintain a structured and productive work-life balance from wherever you are in the Philippines.