Commission Reconciliation & Collections Specialist

Commission Reconciliation & Collections Specialist

Location: Clark, Cebu, Manila, or Tarlac, Philippines

Work Arrangement: Remote, Full-time

Shift: Monday – Friday | 9:00 PM – 6:00 AM PHT

Salary Range: Php 42,000 – Php 44,000

Unlock Your Potential!

At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and the Philippines, supporting our global clients in the accounting industry. 

We are seeking a detail-oriented and highly organized Commission Reconciliation & Collections Specialist to join our expanding team. In this role, you will be responsible for processing manufacturer commission statements, reconciling payments, identifying outstanding balances, and coordinating professional follow-up with manufacturers and vendors. This position is well-suited to an individual who possesses strong analytical capabilities, a methodical approach to data management, and the professional communication skills necessary to manage collections with integrity and precision. Working strictly onsite at our modern facilities, you will ensure our global partner networks remain financially aligned and compliant.

Your Impact

• Inbox Intelligence & Data Stewardship: Receive, review, and systematically organize commission statements submitted by manufacturers via email. Accurately enter commission data into Microsoft Excel spreadsheets, maintaining the integrity and consistency of all financial records.

• Systems Precision & Discrepancy Detection: Upload commission statements into internal software systems and verify that all imports have been processed correctly. Proactively troubleshoot import discrepancies and reconcile statements against expected payment schedules to identify variances.

• Missing Revenue Recovery & Collections: Research and identify unpaid or missing commissions. Contact manufacturers professionally regarding outstanding payment obligations, maintaining a respectful yet persistent approach to collections.

• Follow-Up Fortitude & Documentation: Track all payment requests and maintain thorough follow-up records, managing each case through to resolution with diligence. Maintain accurate, organized, and audit-ready documentation in accordance with internal standards.

• Professional Liaison: Communicate effectively and professionally with both internal staff and external manufacturers to facilitate timely resolution of commission-related matters.

What You Bring

• The Experience: Prior experience in accounting, bookkeeping, financial reconciliation, or high-volume administrative support is preferred and will be considered a significant advantage.

• Excel Expertise & Numerical Confidence: Demonstrated proficiency in Microsoft Excel, with the ability to manage, organize, and analyze financial data effectively. You possess a strong comfort level working with numbers and identifying data discrepancies with ease.

• Organizational Discipline: Exceptional organizational and time-management skills, with the capacity to manage multiple tasks and competing deadlines simultaneously under minimal supervision.

• Communication Professionalism: Strong written and verbal English communication skills that reflect professionalism, clarity, and a courteous approach in all internal and external correspondence.

• Persistent Problem-Solving: A solutions-oriented mindset paired with the tenacity required to follow through on collections activities until outstanding matters are fully resolved.

Why You’ll Love It Here

We believe in rewarding high achievers with a work environment that fuels both professional growth and personal well-being.

• Time for You: Enjoy 21 Total Annual Service Incentive Leaves, flexible to use for travel, emergencies, or anything you may need for your "Me time."

• Tenure Recognition Program: Celebrate your milestones with us; on your 2nd year, choose between a cash reward or one free HMO dependent.

• Health & Security: Comprehensive HMO and Life Insurance coverage from day one.

• Shift Flexibility: Enjoy the stability of a Monday to Friday night shift schedule that keeps you perfectly synced with North American accounting firms and global market standards.

• Onsite Stability: Benefit from the consistent infrastructure, secure networks, and face-to-face team collaboration that only a dedicated onsite work arrangement can provide.

• The Hub Experience: Work from our state-of-the-art facilities featuring dedicated custom workstations, collaborative breakout spaces, interactive game rooms, and an in-house cafe bar serving over 20 varieties of free premium drinks.