Client Services Administrator

Client Services Administrator

Location: Clark, Philippines

Work Arrangement: Onsite, Full-time

Shift: Monday – Friday | 7:00 AM – 4:00 PM PHT (Dayshift)

Salary Range: Php 45,000 - Php 60,000

Unlock Your Potential!

At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and the Philippines, supporting our global clients in the accounting industry.

As a Client Services Administrator, you will be the primary engine of operational efficiency for our onshore partners. This role is a perfect blend of high-level administrative coordination and essential clerical support, focusing on the seamless execution of tax lodgments and the meticulous organization of year-end documentation. You will serve as a central point of contact for clients and vendors alike, ensuring that data is accurate, communication is swift, and workflows are optimized. If you are a proactive professional with a keen eye for detail and a desire to grow within the global accounting industry, we provide the training and environment to help you succeed.

Your Impact

• Tax & Compliance Coordination: Lead the collation of critical Year-End documents for signing and manage the administrative side of tax lodgments to ensure total compliance with regulatory deadlines.

• Database & Data Integrity: Maintain and update complex computer databases, ensuring all business activity records, archived reports, and company data are organized and easily accessible.

• Financial Administration: Support the finance function by managing invoicing, tracking expenses via spreadsheets, and inputting vital company data to monitor spending.

• Stakeholder Communication: Act as a professional liaison by interacting with clients via phone and email, managing business correspondence, and following up on billing, orders, and supplier communications.

• Operational Support: provide comprehensive office support for both onshore staff and internal teams, including writing and editing professional correspondence and preparing project-specific documents.

• Process Optimization: Proactively identify opportunities for office efficiency and provide feedback to management on possible improvements to administrative workflows.

• Resource Management: Coordinate with material suppliers and vendors while managing action items and follow-ups to keep business operations running smoothly.

What You Bring

• The Experience: At least 2 years of administration experience in a similar professional role.

• Operational Discipline: High attention to detail and the ability to work under strict deadlines. You are highly organized and capable of managing multiple competing priorities.

• Communication: Exceptional written and verbal English communication skills, with a focus on proactive and professional interaction with clients and management.

• Technical Proficiency: Strong working knowledge of spreadsheets (Excel/Google Sheets) for data tracking and a natural ability to learn new software applications quickly.

• The Mindset: A proactive, self-motivated individual who is keen to learn and take on new challenges. You are a fast learner who thrives in a collaborative, global environment.

Why You’ll Love It Here

We believe in rewarding high achievers with a work environment that fuels both professional growth and personal well-being.

• Work-Life Harmony: Enjoy a 7:00 AM – 4:00 PM shift, allowing you to finish your workday early and stay perfectly synced with the Australian business day.

• Health & Security: Comprehensive HMO and Life Insurance coverage from day one.

• Wealth & Growth: Competitive salary with annual performance reviews, tenure recognition, and a clear career path toward Director and Partner roles.

• The Hub Experience: Work from a modern facility featuring a breakout room with billiards, table tennis, or foosball.

• Fuel Your Day: Choose from over 20 varieties of free coffee and chocolate drinks at our in-house bar—the perfect fuel for a morning of strategic planning and leadership.